WinglineContact
Email hello@getwingline.com. Include your iPhone model and iOS version if something isn't working.
Wingline support
Questions
How do I turn on the Wingline keyboard?
Open Settings, then General, Keyboard, Keyboards, Add New Keyboard, and pick Wingline. Tap Wingline in that list and turn on Allow Full Access so it can reach the internet for suggestions. In any chat, hold the globe key and choose Wingline.
Why does the keyboard need Full Access?
iOS requires Full Access for any keyboard that uses the internet. Wingline only sends text or an image when you tap Reply or Screenshot. It never records what you type.
The keyboard says to open Wingline to allow AI suggestions
Cloud suggestions need your permission first. Open the Wingline app and agree on the screen that explains how your screenshots and text are used, or turn on Cloud AI suggestions in Settings inside the app.
Lines aren't showing up
Check that Full Access is on, that you copied a screenshot or message first, and that you're online. If a limit message shows a time, Wingline is available again at that time. On iPhones with Apple Intelligence, free lines are written on your phone.
How do I delete my data?
In the Wingline app, open Settings and tap Delete all my Wingline data. That removes everything stored on your phone. Our servers don't keep your screenshots or messages. To delete a waitlist email, email hello@getwingline.com.
How do I cancel Wingline Pro?
Subscriptions are managed by Apple. Open Settings, tap your name, then Subscriptions, choose Wingline and tap Cancel Subscription.